Sampsa, the logon process gives you a couple of options. IIRC one is to logon and ?ask sysmgr a question. I can send a mail to SYSTEM If you tell me what to ask. Hans Verzonden?vanaf?mijn?BlackBerry?10-smartphone. ? Origineel bericht ? Van: Sampsa Laine Verzonden: dinsdag 16 augustus 2016 00:18 Aan: hecnet at Update.UU.SE Beantwoorden: hecnet at Update.UU.SE Onderwerp: [HECnet] EISNER account problems Guys, Does anybody know anyone over at EISNER? I?m trying to prove my identity, for some stupid reason I apparently accidentally registered two accounts and used an SSH public key to log into the one I use so I have no idea what the password is and EISNER is no longer accepting my SSH logins. Sampsa