Thanks Brian, I am out of the UK on business until mid next week. So will sort the info you require then. Many thanks, Mark On 16/09/2013 20:10, Brian Hechinger wrote: Mark, Once you have a proper image on your 1800 you can do the following things to get in on the auto tunnel config tool stuff. on your router add these: access-list 10 permit 37.59.44.141 snmp-server community <snmp-community-name> RW 10 Then I'll need the following information from you: Your external IP Addres: Your external FQDN: Is this a dynamic IP: The DECnet area at this location: The source interface on your router: The email address you want updates sent to: The snmp community from the above directions: -brian