Has anyone been able to get to PROCESS.COM lately? The web site is not working for me, either. They're in Framingham - that's about 90 minutes from you, right? You could always drive by and see if the lights are on :-) Process Software 959 Concord Street Framingham, MA 01701 Phone: (800) 722-7770 (508) 879-6994 FAX: (508) 879-0042. Bob